Soft-Aid Services Overview

Our Software Asset Management (SAM) consulting services are integrated and address the full lifecycle of managing software assets. 

Our subject matter expertise and experience extends to software licensing, SAM best practices, and SAM tools. We have a track record of project management success that helps our customers ensure that critical business issues related to software are addresssed:

• Reduce legal and financial risks related to software license compliance.
• Optimize software purchasing.
• Reduce Software Asset Management costs.
• Ensure effective use and control of software assets.
• Improve IT efficiency and enable strategic planning related to software.

Download: an Overview of Software Asset Management

You can individually use the below services or integrate them to develop a complete SAM program.  This chart is a logical order for engaging our services:

Soft-Aid's services are are available on a one-time consulting basis or as managed outsourced services.

Software License Position Analysis

Eliminate legal and financial risks from improperly licensed software and uncover potential savings. Our License Position Analysis service identifies both unlicensed and underutilized software that can be redeployed in your organization. We have a particular focus on Microsoft, Symantec, Adobe and other Commercial-Off-the-Shelf software.

Download the solution brief: Software License Position Analysis

Software Asset Management Assessment

Obtain peace of mind about the state of your SAM practices. This service is an efficient and complete way to analyze and benchmark your current SAM practices and compare them to industry-recognized frameworks and standards (e.g. ISO 19770-1 and ITIL SAM/Service Management). The deliverables include a roadmap that drives immediate and long-term improvements and benchmarks your company against its peers. This data can be used to develop a further business case for IT Asset Management in your organization and to measure future improvements.

Download the solution brief: Software Asset Management Assessment

Implementation and Optimization of Software Asset Management Tools

Ensure that you have the right SAM Tools for your organization and are receiving the maximum return on your investment. Our Selection, Implementation, and Optimization of Software Asset Management Tools service helps customers evaluate and select the best tools for their environment. We also assist with implementing tools and configuring them for best use.

Download the solution brief: Selection, Implementation, and Optimization of SAM Tools

Software Asset Management Training and Employee Awareness

Communicate the importance of addressing regulatory and license compliance risks by following effective SAM practices. Our Software Asset Management Training and Employee Awareness service is the most efficient way to ensure that key SAM personnel and end users understand their software asset management roles and responsibilities and are able to fulfill them.

Download the solution brief: Software Asset Management Training and Employee Awareness

SAM Program Design: Implement the Right SAM Policies, Processes, and Procedures

Implement the right SAM policies, processes, and procedures. Via on-site workshops that are interractive and engaging, we identify the current state of your ITAM capabilities and practices. We work with stakeholders to redesign workflows and key processes and ensure that the "to-be" state of ITAM processes is properly implemented, both meeting defined objectives and having measurable returns. This service builds on a SAM assessment and ensures that your SAM program aligns with industry best practice frameworks and standards such as the ITIL SAM Best Practice Framework and ISO 19770-1 SAM Process Standard.

Download the solution brief: Review and Design of SAM Policies, Processes, and Procedures

Software Deployment Readiness Assessment

Deploy new software, such as Microsoft Windows 7 or Office 2010, with confidence. A complete way to assess your degree of software standardization. This service helps ensure that upgrade paths and costs as well as dependencies between software are actively considered in your software deployment plans.

Download the solution brief: Software Deployment Readiness Assessment

Software Contract Management

Ensure that your software contracts are "in-order" with favorable contract terms and are being proactively managed. Maximize use of contract benefits and reduce the costs of managing software contracts. We can assess existing contracts, review and help negotiate new contracts including maintenance renewals, and develop and implement a program that proactively manages software contracts throughout the organization.

Download the solution brief: Software Contract Management

Software License Management

Eliminate legal and financial risks from improper software licensing. Optimize software purchasing. Receive an in-depth assessment of current license management practices and guidance on associated best practices.

Download the solution brief: Software License Management

Microsoft System Center Configuration Manager™ 2007 and IT Asset Management

Ensure that you make effective use of the IT Asset Management Capabilities in Microsoft's System Center Configuration Manager (SCCM) 2007: such as asset Intelligence, software usage monitoring, reporting, and license management. Learn how to integrate SCCM with other third party IT Asset Management tools.

Download the solution brief: Using Microsoft SCCM 2007 for IT Asset Management